Part I: Introduction to the Ecosystem for Two-Sided Markets, Barriers and Facilitators

Chapter 1. Introduction to the Ecosystem for Two-Sided Markets, Barriers and Facilitators

• Abstract
• Introduction
• The Ecosystem of a Two-Sided Market in E-Health
• Constraints, Threats, and Exceptions that Affect the Sustainability and Size of the E-Health Two-Sided Market Ecosystem
• The Importance of the Existence of Networks
• Conclusion
• References

Part II: Usability and Design

Chapter 2. Patient Safety and Health Information Technology: Platforms That Led to the Emergence of a Two-Sided Market

• Abstract
• Introduction
• Technology-Induced Errors: A Definition
• The Cost of Technology-Induced Errors
• The Emergence of Platforms to Address Technology-Induced Errors
• Platforms for Addressing Technology-Induced Errors
• Medline®
• Manufacturer and User Facility Device Database (MAUDE®)
• Impact of the Open Access Nature of Medline® and MAUDE® upon the Development of a Two-Sided Market
• Future Directions for a Two-Sided Market Involving HIT Safety
• References

Chapter 3. Usability of Healthcare Information Technology: Barrier to the Exchange of Health Information in the Two-Sided E-Health Market?

• Abstract
• Introduction
• Connecting the Two-Sided E-Health Market: The Case of Personal Health Records and Patient Portals
• Human Issues and Socio-Technical Issues in Health Information Exchange
• The User-Task-Context Matrix: Application to Assessing and Documenting End-User Information Needs
• Low-Cost Rapid Usability Engineering
• Application of Low-Cost Rapid Usability Engineering Throughout the System Development Life Cycle (SDLC)
• Discussion
• References

Chapter 4. Inclusive Design in Ecosystems

• Abstract
• E-Health, Inclusion, and Design
• An Inclusive Design Approach
• Complex Systems as a Foundation for Multisided Markets
• Health and Healthcare are Complex Systems
• Conclusion
• References

Part III: Safety and Privacy

Chapter 5. Privacy, Trust and Security in Two-Sided Markets

• Abstract
• Introduction
• Concepts and Definitions
• Regulated Healthcare and Two-Sided E-Health Markets
• Security, Privacy, and Trust in Healthcare and Two-Sided E-Health Markets
• Conceptual Model for Two-Sided E-Health Platform
• Security Privacy Requirements for the E-Health Multisided Platform
• The Way To Secure and Trustworthy Multisided E-Health Market
• Security and Privacy Services for Trustworthy Multisided E-Health Markets
• Conclusions
• References

Part IV: Implementation and Introduction of Technologies

Chapter 6. Sustainable and Viable Introduction of Tele-Technologies in Healthcare: A Partial Two-Sided Market Approach

• Abstract
• Introduction
• Terminology
• The Mysteries of Health
• Empowerment
• Emancipation
• Enhancement
• Conclusions on Terminology and Concepts
• Usable Methods
• Conclusion
• Acknowledgments
• References

Chapter 7. Implementation and Evaluation of E-Health Ecosystems in Two-Sided Markets

• Abstract
• Introduction
• Challenges for Successful E-Health Ecosystem Implementation
• Evaluation of E-Health Ecosystem Implementation
• Discussion
• Conclusions
• References

Chapter 8. HIT Implementation and Coordinated Care Delivery from the Perspective of Multisided Markets

• Abstract
• Introduction
• Multisided Markets and Health Information Technology Implementation
• Multisided Framework for Coordinated Healthcare Delivery
• Conclusions
• References

Part V: Business Models

Chapter 9. Explaining Healthcare as a Two-Sided Market Using Design Patterns for IT-Business Models

• Abstract
• Introduction
• Generic Meta-Requirements of Business Model Design Patterns
• Generic Principles of Business Model Design Patterns
• Business Model Design Patterns in Practice
• Explaining Healthcare as Two-Sided Market
• Conclusion
• References

Chapter 10. Business Models in Two-Sided Markets (Analysis of Potential Payments and Reimbursement Models That Can Be Used)

• Abstract
• Introduction
• Business Models in Two-Sided E-Health Markets
• The Role of the Intermediary Platform
• Applying Theory to Practice: An Example of Business and Revenue Models for an E-Health Intermediary Platform
• Conclusion
• References
• Endnotes

Part VI: The Future of the Area

Chapter 11. The Future of Two-Sided E-Health Markets

• Abstract
• The Future Needs a Market Perspective on E-Health
• The Role of the Intermediary Platform and its Implications in Increasing Industry, SME, and Entrepreneurial Involvement
• Customer Orientation as Key to Success
• The Role of Policy Innovation and Renewal
• The Role of Entrepreneurial Collaboration
• Concluding Remarks
• References